Unprofessional Behavior (Non L3 cases)
Unprofessional behavior -
For Poor Service/Noshow/Pro Behaviour:
We acknowledge your concern regarding the behavior of our professionals. Please be assured that we have a system in place to address such issues. If a professional is found at fault, we take immediate action against them. If their behavior does not improve, we remove them from our platform.
Your satisfaction and trust in our services are important to us, and we are dedicated to ensuring a positive experience for you.
For Poor Service/Pro Behaviour: (Where customer reaches out to us within 7 days)
We understand your concern regarding the professional's behaviour. Rest assured, we have a mechanism in place to address such issues where we do mark professional at fault through our system and take immediate action against such professionals. If the behaviour of the professional does not improve, we do remove such professionals from our platform.
Your satisfaction and trust in our services is important, and we are committed to ensuring a positive experience for you.