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SOP - Payment related and pre service
Amazon Bookings

Updated: 28 March 2024

Amazon Bookings

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Poor service Quality - ALL lobs - Canned
Damage - canned
common templates - canned
Payment related - All lobs - canned
SOP - Post service
SOP - No response
SOP - Payment related and pre service
SOP - Skin clinic bundle / Spa bundle and EPC stores
SOP - Trust safety
SOP - Cleaning Bundle and cancellation reasons.
Duplicate Tickets - SOP
No Response
CNR - Process
Weekly Bathroom Cleaning
No Show -Check the booking time and status first
Opening for Single Concurrency
SOP Fraud Score
Cross POD Callback_CX
Regional Call Back Form

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