RCA Damage email format

Hi Team,

Below is the RCA format for the damage case, Make sure that if we are sharing any RCA mail for 10k approval, we use the given format only.

Hi team,

This is to let you know that one of our professionals damaged the washbasin during the plumbing service.

I've included for you the attached RCA and summary of the ticket.

( A complete summary needs to be mentioned ) ( Please explain in brief)

The professional agreed to the damage and he also mentioned that he informed cx that there might be potential damage while working

damage occurred as a crack on the wash basin after a while

Job start -Yes Started At: Mar 15 2023, 2:17 pm (GMT +05:30)

Job end - Yes Ended At: Mar 15 2023, 5:38 pm (GMT +05:30)
Payment Mode - online Ticket ID: https://ops.urbanclap.com/tickets/UC08a746b1f32e64052b37ae56a64f60150

Request ID:https://ops.urbanclap.com/requests/64117ad74faaed0028c1f6f7

professional ID: https://ops.urbanclap.com/provider/profile/63bbdd9d2bbb9e00275e9cd8

Damage description:- The wash basin got damaged after the plumbing service ( Please explain in brief)

Professional status The professional accepted the fault his ID is still active.

Any image needs to be attached if included as per the case